Restrictions on Use
6.1 compile a list of one or more of the suppliers in our system (whether by submitting our ‘Get Quotes’ form or otherwise) except in connection with obtaining a quote as permitted by clause 4; or
6.2 send automated requests for quotes to one or more of the suppliers in our system; or
6.3 send spam to one or more of the suppliers in our system; or
6.4 copy, adapt, or make use of the information on our website in a business or enterprise.
(a) errors, mistakes or inaccuracies on the website;
(b) you acting, or failing to act, on any information contained on or referred to on the website and/or any linked website;
(c) personal injury or property damage of any nature resulting from your access to, and use of, the website;
(d) any unauthorised access to or use of our servers and/or personal information stored on those servers;
(e) any interruption or cessation of transmission to or from our website;
(f) any bugs, viruses, Trojan horses or other harmful code or communications which may be transmitted to or through our website by any third party; and/or
(g) any product or service from any linked sites not being of acceptable quality, fit for any disclosed purpose or failing to match any description, sample or demonstration model shown; or being unfit for any disclosed purpose. We do not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a third party through the website or any linked website or featured in any banner or other advertising. We will not be a party to or in any way responsible for monitoring any transaction between you and third party providers of products and services.
10.1 If there is a major problem with goods or services, you may elect to:
(a) reject the goods and receive a refund;
(b) reject the goods and receive an identical replacement, or a replacement of similar value, if reasonably available;
(c) keep the goods and claim money for the decrease in value of the goods because of the problem;
(d) cancel the service contract and receive a refund; or
(e) continue with the service contract and claim money for the difference in the service provided and what was paid for.
10.2 If the problem is minor, we may at our discretion:
(a) offer a refund;
(b) replace the goods;
(c) fix the title to the goods, if required;
(d) repair the goods; or
(e) fix the service free of charge within a reasonable time.
10.3 A major problem is when:
(a) a reasonable consumer would not have bought the goods, or acquired the services, if they had known about the problem;
(b) the goods differ from the description, sample or demonstration mode;
(c) the goods or services are substantially unfit for their normal purpose and cannot easily be made fit, or the goods are unfit for the purpose required;
(d) the goods are unfit for the purpose the consumer told the supplier about, and cannot easily be made fit;
(e) the services do not achieve the specific result or purpose requested; or
(f) the goods are unsafe or the services have created an unsafe situation.
10.4 A minor problem with goods or services is a problem that is not a major problem
Security of Information
Termination of Access
These terms and conditions are governed by the law of Victoria.
The views, opinions, positions or strategies expressed by the reviewers as well as any other comments on freeengineer.com.au are theirs alone, and do not necessarily reflect the views, opinions, positions or strategies of Free Engineer/ Expect In Courage Pty Ltd or any worker or contractor or partner thereof. Free Engineer/ Expect In Courage Pty Ltd make no representations as to accuracy, completeness, correctness, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use.
Free Engineer/ Expect In Courage Pty Ltd reserve the right to delete, edit, or alter in any manner it sees fit reviews or comments that it, in its sole discretion, deems to be obscene, offensive, defamatory, threatening, in violation of trademark, copyright or other laws, or is otherwise unacceptable.
If you have any question regarding anything contained in any review posted on www.freeengineer.com, please contact us at firstname.lastname@example.org. Please list the url of the relevant review along with your question/comment/concern.
You will at all times indemnify, and keep indemnified, Free Engineer/ Expect In Courage Pty Ltd (including our directors, contractors, employees, partners and agents) from and against any loss (including reasonable legal costs and expenses on a full indemnity basis) or liability incurred arising from any claim, demand or legal action by any person against us where such loss or liability arose out of, in connection with or in respect of any breach of these terms and conditions by you; and/or publication of content supplied by you.
30 minutes in total have been allowed by ‘Free Engineer’ to discuss, assess, source solutions and provide opinion to the Clients/ you at no cost. This is expected to be sufficient for general solution review, however if additional time is requested by the Client such as but not limited to detailed/ non-standard analysis of the proposals and suppliers, then additional fee to cover the resource utilisation will be required. This can be discussed on case-by-case.
‘Get Quotes’ form may refer to any form or submission that leads to the submission of any of your details including but not limited to ‘Connect with Us’/ ‘Other Enquiries’ and ‘Register Interest’ online forms
2.1. how many times you visit our website, what pages you view, and how long you stay on our website;
2.2. details about what kind of browser and other software you are using to visit our website; and
2.3. your IP address.
3.1. enable us to monitor traffic patterns, user actions (like how many people submit a form) and to identify your computer when you return to our website. Cookies do not identify you personally, but they do identify your computer. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may not be able to use certain features of our website.
3.2. engage in remarketing to market our sites across the web. Users with a remarketing cookie may be targeted across advertising networks to receive relevant advertisements. You may opt out of this ad serving using the Network Advertising Initiative (NAI) opt-out page (http://www.networkadvertising.org/managing/opt_out.asp) or you can opt out of just the Google Remarketing program by using the Google Ad Preference manager:http://www.networkadvertising.org/managing/opt_out.asp. You can also use the Google Analytics Opt-out Browser Add-on tool to opt out of the Google Remarketing program.
4.If you choose to provide us your details using the ‘Get Quotes’ form, we will collect the information that you provide using that form, they may include—
4.1. your name, addresses (including personal, postal, and prospective installation addresses), phone number, and e-mail address;
4.2. the types of products and or or services you are interested in such as but not limited to a solar electricity system, energy storage or a solar hot water system; Electricity or Gas
4.3. what time frame you have for purchasing such a system;
4.4. whether or not you own the roof space where such a system would be installed;
4.5. details about the roof space where such a system would be installed (such as the size of the roof, which direction it is facing, what type of roof it is, the slope of the roof, how many storeys is the relevant building);
4.6. what requirements you have with respect to the system (including minimum power output and certain other features); and
4.7. any other details that you choose to provide to us using the form;
4.8. and use it for the purpose of matching you with suitable suppliers, who will then contact you with the information that you provided to give you a quote. This is for the purpose of the suppliers being able to provide the required and suitable quotes and solutions to you. We may also provide your information to the suppliers to contact you about relevant products or or services such as solar finance options. If there is a particular supplier or party whom you are not interested to communicate with, please notify Free Engineer/ Expect In Courage Pty Ltd and the party separately to stop this process. We will ask the other party to comply if you do not receive favourable response from them. Please note that we do not operate or control the websites of any supplier, and we are not responsible for their privacy practices. We encourage you to read and understand the privacy policies of any website that collects personal information.
12.1. we subsequently notify you of the intended use of your information and you consent to that use; or
12.2. we believe that the use of your information is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of its functions; or
12.3. we are required by law to do so.